Privacy Policy for ThePsycolourgist.com Last Updated: 5 January 2025 At ThePsycolourgist.com"we," "us," "our"), we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, www.thepsycolourgist.com ("Website"), and use our services. Please read this Privacy Policy carefully to understand how we collect and use your personal data. By using our Website, you agree to the collection and use of information in accordance with this policy. 1. Information We Collect We may collect the following types of information when you visit or interact with our Website: a. Personal Information: - Name - Email address - Phone number (if provided) - Payment information (when applicable) - Address (if provided) b. Non-Personal Information: - Browser type and version - Device type and operating system - IP address - Referral source - Pages visited on the Website - Time spent on the Website - Other diagnostic data c. Cookies and Tracking Technologies:We use cookies and similar technologies to collect information about how you interact with our Website. Cookies are small data files stored on your device that help us improve your experience by remembering your preferences and tracking your activity. You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of the Website. For more information on how we use cookies, please refer to our [Cookie Policy]. 2. How We Use Your Information We use the information we collect for the following purposes: - To provide and personalise our services and content- To communicate with you, including responding to your inquiries or comments- To process transactions, such as payments for services or products- To improve our Website and services based on user feedback and behaviour- To send you marketing materials or promotional information (only if you have opted in to receive them)- To comply with legal obligations and protect our rights and interests If you do not want to receive marketing communications, you can opt-out at any time by following the unsubscribe instructions in any email you receive from us or by contacting us directly at Janel@thepsycolourgist.com 3. Legal Basis for Processing Your Data We process your personal data based on the following legal grounds: - Consent: When you provide us with personal data, such as through contact forms or email subscriptions, you are giving us your consent to process that data.- Contractual Necessity: We may process your data to fulfil a contract with you, such as processing payments or providing services.- Legitimate Interests: We may process your data for our legitimate business interests, such as improving our Website and services, provided that this does not override your rights and freedoms.- Legal Obligation: We may need to process your data to comply with legal obligations, such as tax laws or responding to legal requests. 4. How We Share Your Information We do not sell or rent your personal data to third parties. However, we may share your information with the following categories of service providers and third parties: - Service Providers: Third-party vendors and partners who assist with website hosting, payment processing, email delivery, and customer support.- Legal and Regulatory Authorities: If required by law, we may disclose your personal data to comply with legal obligations, such as responding to a court order or regulatory investigation.- Business Transfers: If we merge with or are acquired by another company, your personal data may be transferred as part of the transaction, subject to the terms of this Privacy Policy. We ensure that all third-party service providers process your personal data in accordance with appropriate data protection regulations.5. Data Retention We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. When your personal data is no longer needed, we will securely delete or anonymise it. 6. Your Rights Under the General Data Protection Regulation (GDPR) and the UK Data Protection Act, you have certain rights in relation to your personal data. These include: - Right to Access: You have the right to request a copy of the personal data we hold about you.- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.- Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.- Right to Restriction of Processing: You can request that we restrict the processing of your personal data in certain circumstances.- Right to Data Portability: You have the right to request that we provide your personal data in a structured, commonly used, and machine-readable format.- Right to Object: You can object to the processing of your personal data in certain circumstances, including for marketing purposes.- Right to Withdraw Consent: If we rely on your consent to process your data, you have the right to withdraw that consent at any time. To exercise any of these rights, please contact us at [insert contact email]. We will respond to your request within the time frame required by applicable data protection laws. 7. Security of Your Data We take the security of your personal data seriously and implement reasonable technical and organisational measures to protect it against unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security. 8. International Transfers If you are located outside the UK or European Economic Area (EEA), please note that your personal data may be transferred to and processed in countries outside the UK or EEA, where data protection laws may differ. We will take appropriate measures to ensure that your data is protected in accordance with UK data protection laws. 9. Children's Privacy Our Website and Services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under the age of 18, we will take steps to delete such information. 10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. 11. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: Email: Janel@thepsycolourgist.com
